3.5L Perma Therm Instant Hot Water Dispenser - Fast Rapid Boil 3.5 Litre Capacity 12 Cup Electric Instant Kettle Urn Perfect for Home or Office

Bought for family member as they have had beforeGood top product 👏 easy to use at a reasonable price

Easy to use. Kept hot 24/7.

I have just reread all the reviews here & I'd like to make a few points for/against views expressed here. Mostly, it's an excellent machine - as long as it keeps working for a few years I'll consider it money well spent.PROs1. We find that tea & coffee are hot enough at 85C, but it's the lower end of hot - don't leave them around for ages.2. The timer is easy to use & reliable - I set the timer & refill at night & hot water is ready waiting for me in the morning.3. As we have a condensing boiler & a long pipe run, it is annoying to have a long wait for hot water when you only want a little bit, so the Neostar is very convenient for a spot of washing-up. I run the hot water straight into the washing-up bowl.4. I use the Neostar for making drinks, gravy, filling saucepans/microwave containers, doing washing-up, filling containers for minor cleaning jobs.CONs1. When it was new (4 months ago|) there was a definite metallic taste to the water. There is also a slight taste occasionally if some water is left in overnight. Now I make sure I empty it every day & wipe round regularly.2. There will always be about 1/2 litre of water left in the bottom. I empty this into a 24-hr thermos flask & use for washing-up the next day. However, the machine is heavy & unbalanced to tip up, not ideal for anyone with weak arms.3. Consider your lifestyle carefully before you buy - if you find tea & coffee at 85C are not hot enough for you then a 1-cup water dispenser might be better value. I do not think you are likely to save money if you leave the Neostar on 98C. Yes, the Neostar has some insulation, but not enough to stop the exterior feeling warm all day. Ask yourself, would you leave your kettle boiling all day?4. We boil it early in the morning & do not normally refill during the day. If you need very different, unpredictable amounts of water from day to day you may be better off with some other device, such as a 1-cup dispenser, or ... a kettle. The Neostar takes a very long time to reboil & you can't dispense any water while it is doing that. That is definitely a drawback.5. There are 3 methods of dispensing water. 2 of them work very well. The third, at the back, is a manual pump that you could use anywhere without mains power. A good idea but it doesn't work here as it's laborious to operate.So, all in all, it's excellent, with one or two design flaws that need rethinking. Don't ditch your kettle yet - mine is still lurking on the worktop. i've used it just once, I believe, in the last 4 months.

Excellent constant boiling water this is my 3rd boiler in 20 yrs

The item did not function properly and was returned. The response I got was pretty diabolical. I explained the problem on the return documents and requested a replacement . However, the seller seemed to ignore this and demanded a further explanation. Very frustrating as I realise that basically, it is a very good product, having used one for the last 5/6 years. This is two weeks ago and I have heard nothing back about the replacement, so have been left in limbo. Leaves we wondering, why go I bother!.

Rather expensive

This is our 3rd water dispenser of this make in about 10 years things wear out we know but great bit of kit

OMG Love this, no more waiting for the kettle to boil, & doesn't make the loud noise a kettle does.Instant hot water all day long, I fill up at night, put it to sleep, & upon getting up in the mornings, I have instant hot water all day (I'm in most days), 3.5Ltr is enough for us, heavy tea or coffee drinkers, I would recommend the 5Ltr.There are several heat settings, which we decided to try the 2nd highest at first, but the water was just hot enough if you want to drink your tea or coffee quickly, for one that will last for about 20mins, I highly recommend the highest setting, this is still a lot cheaper & more convenient than the kettle.I have already recommended this to most of my friends, & I won't be going back to a kettle unless in an emergency with the water heater.